Privacy Policy

Last updated: August 16, 2026

Purify Water Co LLC ("Purify Water Co," "we," "us") provides residential water treatment services. This policy explains what information we collect through purifywaterco.com, how we use it, and the choices you have.

Information we collect

• Quote requests: when you submit our quote form, we collect your name, email address, phone number, ZIP code, and the products you're interested in.
• Calls and messages: if you call or text us, we keep a record of the conversation so we can follow up on your request.
• Basic technical data: like most websites, our hosting provider logs IP addresses and browser information for security and performance.

How we use your information

We use your contact details to respond to your quote request, schedule consultations and installations, and provide customer service. We store this information in our customer relationship management system.

SMS / text messaging

• We send text messages only to customers who opt in, for example by checking the SMS consent box on our quote form.
• Message frequency varies; message and data rates may apply.
• Reply STOP at any time to opt out, or HELP for help.
• Consent to receive text messages is not a condition of purchasing any product or service.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.

Sharing

We do not sell your personal information. We share it only with service providers that operate our website, communications, and scheduling tools on our behalf, and only as needed to serve you.

Data retention & security

We keep customer records for as long as needed to provide service and meet legal obligations, and we use reputable providers with industry-standard security to store them.

Your choices

You can ask us to update or delete your information, or opt out of communications, at any time: email info@purifywaterco.com or call (818) 412-9960.

Contact

Purify Water Co LLC · 16029 Arminta St, Van Nuys, CA 91406 · info@purifywaterco.com · (818) 412-9960